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Kaplan Privacy Center

At Kaplan, whether we serve you directly or through a valued partner, we are committed to transparency. We value your privacy rights and respect your choices concerning your personal information. We work hard to safeguard your personal information while delivering products, services, and experiences that you have come to expect from a trusted, global education and operations support services company.

Your Data, Your Privacy, Your Choice

Privacy Policy

To understand our data privacy practices and the policies that apply to individual residents within the United States, please review Kaplan’s Privacy Policy.

View Privacy Policy

Marketing Preferences

If you prefer we do not send you marketing communications, simply submit your preference using the unsubscribe links within any marketing message to opt-out or contact us using the link below.

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Exercise Your State Data Privacy Rights

At the Kaplan Privacy Center, you can easily learn about our privacy practices and exercise your privacy rights with respect to data in our possession or for which we are otherwise responsible. If you are enrolled at a university we support and service, please refer to their privacy request process for any inquiries about your records in their possession which are subject to higher education laws, including FERPA. Below are state disclosures and privacy rights for individual residents in the states of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia. You have the right to be free from discrimination based on your exercise of your state data privacy rights. We do not discriminate against anyone who chooses to exercise their rights.

Your Privacy Rights

  • Do Not Sell or Share My Personal Information

    You have the choice at any time to opt out of the sharing of your personal information with third parties for targeted advertising.

  • Correct My Personal Information

    Subject to certain exceptions, you have the right to request that we correct any personal information that we maintain about you.

  • View or Access My Personal Information

    You have the choice to request the personal information about you that we have collected, used, disclosed, shared, or sold. Additionally, you have the right to correct inaccurate or incomplete personal Information.

  • Right to Opt Out of Profiling (CO/CT/DE/IA/NE/NH/NJ/OR/VA Residents)

    State data privacy laws provide consumers the choice to opt out of having personal data processed for the purpose of profiling in the furtherance of decisions that produce legal or similarly significant effects concerning you. Kaplan does not profile using automated decision making or use data to make a decision that would have a detrimental effect on you.

  • Delete My Personal Information

    Subject to certain exceptions, you have the right to request that we delete any personal information that we have collected about you. We may have a reason under the law why we do not have to comply with your request, or why we may comply in a more limited way than you anticipated. If we do, we will explain that to you in our response.

  • Right to Appeal (CO/CT/OR/TX/VA Residents)

    You have the right to appeal Kaplan’s denial to act within a reasonable time on a previously submitted privacy right request through an appeal process. If your appeal is denied, Kaplan will inform you of how to submit a complaint to your state.

    Submit a Privacy Request

Authentication Process

To protect consumers’ personal information and to comply with US state data privacy laws, we will use an authentication process to confirm your identity before we act on your request. You or your authorized agent may make an authenticated consumer request related to your personal information. If you use an authorized agent to submit a request on your behalf, we may require that you (1) provide the authorized agent written permission to do so and (2) provide us a copy of the authorization or a copy of a power of attorney. If we suspect fraudulent or malicious activity on or from the password-protected account, we may decline a request or request that you provide further authenticating information.

Data Protection Principles

We will comply with data protection law, which says that the personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way;

  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;

  • Relevant to the purposes we have told you about and limited only to those purposes;

  • Accurate and kept up to date;

  • Kept only as long as necessary for the purposes we have told you about; and

  • Kept securely.

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